Tim Cook isi cere scuze pentru erorile Apple Maps

Data: 1/10/2012 | Autor: .

Apple a fost in ultima vreme tinta tuturor criticilor din cauza erorilor noii aplicatii de harti din iOS 6. Dupa ce initial compania a admis doar voalat faptul ca noua aplicatie de harti nu functioneaza chiar perfect, CEO-ul Tim Cook a mers mai depate si a emis un mesaj catre utilizatori in care isi cere scuze oficial pentru frustrarea provocata si promite ca Apple face tot ce poate pentru a imbunatati aceasta aplicatie.

Mai mult, acesta ii indeamna chiar pe utilizatorii nemultumiti sa descarce din App Store aplicatii ale competitorilor, precum Bing Maps, MapQuest sau Waze, sau sa foloseasca servicii web ca Google Maps sau Nokia Maps.

Mesajul integral al lui Tim Cook, mai jos:

To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook

Apple’s CEO

Aplicatia Apple Maps prezenta pe iOS 6 este de mai multa vreme tinta criticilor si a glumelor pe internet din cauza numeroaselor erori de functionare. Aplicatia da rateuri chiar si cand vine vorba de Romania, Apple „inaugurand” o statie de metrou inexistenta pe soseaua Bucuresti-Ploiesti, in zona Baneasa.